Question 1

How do the Spot products work together?

Accepted Answer

Detection, enforcement, payments, wayfinding, and analytics share the same event stream — so a citation, session, and dashboard update all reflect the same real-time data.

Question 2

How does the Spot Parking system work?

Accepted Answer

Cameras tell Spot who's in your lot, how long they've been there, and whether they're permitted to park. Violations are auto-detected and cited, pay-by-time sessions are tracked space by space, and every event is logged for analytics and audit.

Question 3

How do payments and checkout work?

Accepted Answer

Spot's checkout is white-label and PCI DSS compliant. Card data is tokenized by our payment processor and never touches Spot servers. Customers can pay hourly, daily, by event, or by permit.

Question 4

What kind of analytics do I get?

Accepted Answer

Live dashboards across lots, sessions, citations, and revenue — including peak occupancy times, lot leaderboards, session histograms, and revenue trends.

Question 5

Can Spot integrate with our existing systems?

Accepted Answer

Yes. Spot works with existing camera hardware and integrates with third parties that offer open APIs — so you can keep parts of your stack while upgrading enforcement, payments, or analytics.